Stockton call centre taking on more staff after rapid growth – here’s how to apply

A Stockton call centre is taking on more staff after a buy-out led to rapid growth.

Scoot has expanded over the last year, after being bought out by American online giant Web.com last July.

The company is a major search provider that gives businesses targeted online exposure to attract new customers.

Scoot has already recruited 10 new staff this month, taking its team to 120.

Now the firm, based at Falcon Court on Preston Farm Industrial Estate, is looking for extra intake in November.

Katrina Shepherd, Marketing Manager at Scoot, said: “The company has grown quickly over the course of the last year.

“We have an incredible team here in the North-east and they have helped to spur on the growth of the business since we were bought out last year.

“A key part of our operation is the contact centre, which drives sales for the business, and – as confidence grows – businesses are spending money on discretional services again, like advertising.

“The friendliness of our team has helped to ensure that the company has achieved great success.”

As well as experienced contact centre professionals, Scoot has added three apprentices to its number, including one graduate level appointment. The recruits specialise in HR, IT and web design, and the company hopes to make these full time positions.

A survey of regional firms ahead of this year’s North East Contact Centre Awards next month, has revealed the industry is continuing to grow, with several major North-east businesses planning to expand in the coming months. Sage, Barclays and Geoban, which is part of the Santander Group, have all announced recruitment plans.

The awards, on November 20 at Ramside Hall Hotel, are open to businesses across the region, and celebrates success in the sector.

Chris Blyth, Business Development Manager for Penshaw View Training, which delivers recruitment support for contact centres across the North-east, said: “Many contact centres are exploring new ways of attracting potential employees. There is a great deal of competition out there, with many companies trying to attract the best candidates, and many of the region’s centres increasing their head count. The industry is thriving at the moment and shows no sign of let up.”

To apply for a job at Scoot, contact Rachel Howard in HR – rachel@scoot.co.uk

The firm has not confirmed how many new recruits are needed – but applications will be kept on file.

Visit www.necontactcentreawards.co.uk or email enquiries@necontactcentreawards.co.ukfor more about the awards, how to enter or for sponsorship opportunities.

http://www.gazettelive.co.uk/business/business-news/stockton-call-centre-taking-more-10211880

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